3PL Customer Portal

Customer portal for 3PL warehouses that keeps every account separate.

WMS365 gives 3PL operators a customer portal where clients can review inventory, orders, inbounds, exports, and shipment activity without seeing another customer's data. It helps warehouses deliver a better customer experience without opening up the full warehouse software to every client.

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Why 3PL Portals Matter

Give customers visibility without giving them the warehouse keys.

  • Customers can see only their own inventory, orders, and inbound records
  • Portal activity stays aligned to the same company rules used in the warehouse app
  • Exports, item views, and shipment updates can be packaged as premium services
  • The warehouse team keeps the full operational workspace on the app side
Portal Value

Good customer experience can become part of the service offer.

Fewer manual inventory update requests for the warehouse team
Cleaner customer communication around orders, inbounds, and shipment status
Stronger premium positioning for 3PL accounts that want self-service visibility
Portal Capabilities

What customers can do in the WMS365 3PL portal.

Inventory visibility

Let customers review only their own on-hand inventory and warehouse activity.

Order status visibility

Show draft, released, picked, staged, and shipped flow without exposing other customer work.

Inbound visibility

Give customers clearer views into expected receipts and inbound submission workflows.

Customer exports

Support company-safe exports so clients can pull the records they need without risking cross-account leakage.

Feature access by company

Turn portal modules on only for the customers who should have them.

Aligned with warehouse controls

The portal follows the same company boundaries used by the warehouse platform and integrations.

Portal FAQ

Questions 3PL operators usually ask.

Can portal users see other customers?

No. WMS365 is designed so customers can only access the inventory, orders, and records tied to their own account.

Can the portal be packaged as a premium feature?

Yes. Company-level feature controls let super users enable portal access customer by customer.

Does the portal work with exports and order visibility?

Yes. WMS365 can support customer-safe exports and order visibility while keeping the warehouse app separate for internal teams.

Next Step

See how the customer portal fits your 3PL offer.

We can review portal permissions, customer experience, exports, and how the portal should be packaged across your accounts.

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